Everything You Need to Know About Virtual Visits
Following Oklahoma City’s “Shelter in Place” order, Bajaj Plastic Surgery is offering virtual visits to help reduce the spread of COVID-19 and ensure the health and safety of our patients and staff. We’re answering our most commonly asked questions about telemedicine to help you schedule and prepare for your virtual appointment.
How Can I Schedule a Virtual Visit?
To schedule a virtual appointment, call our office at 405-810-8448 and request a virtual or online appointment. Virtual visits are available by appointment during our normal clinic hours, which are Tuesdays and Fridays from 9 a.m. to 3 p.m.
After you schedule your appointment, you will receive our intake paperwork via email. You must complete your paperwork prior to your scheduled appointment and return it via email to firstname.lastname@example.org.
Watch this video for more details how you can participate in a virtual consultation.
Are Virtual Visits Confidential?
Patient privacy and security are important to us. We use TouchMD and Doxy.me for all of our virtual appointments. These are HIPAA-compliant software tools that keep everything private and confidential.
What Services Are Available Via Virtual Visit?
Due to the coronavirus pandemic, we are offering virtual appointments to everyone, including new consults and follow-up visits.
If something needs to be addressed with an in-person visit, we can see you at our office. If you are scheduled for an in-person appointment and develop symptoms of COVID-19, please call our office at 405-810-8448 to reschedule your appointment or set up a virtual visit.
How Much Does a Virtual Visit Cost?
The cost of an online consultation for new patients is $25. This amount will be deducted from your surgery scheduling fee if you proceed to schedule your surgery with us. There is no charge for online follow-up visits.
For visits normally covered by insurance, many insurance providers are offering coverage for virtual visits in lieu of in-person appointments. Please contact your insurance provider prior to your appointment if you are uncertain of your coverage.
How Should I Prepare for my Virtual Appointment?
Prior to your appointment, you must complete your intake paperwork and return it via email to email@example.com. We also request that you take photographs of the area that you would like to discuss for surgery. You can either email those photos back to us or upload them to your TouchMD account. Using TouchMD is the preferred method since the pictures are automatically added to your private and secure medical record.
Here is a step-by-step video showing you how to create your TouchMD account.
At your appointment time, you will receive a text message or email link inviting you to join Dr. Bajaj for your appointment. Click on the link and follow the instructions to join the appointment.
Please feel free to reach out to our office staff if you have any questions or concerns. To schedule a virtual consultation or follow-up appointment, call us at 405-810-8448.